web site user name and password

I spoke with National.. . if our patroller is a registered patroller – their user name is their patroller number,  If they never signed on or forgot their password they can either call National at 1 (303) 988-1111 or send them an e-mail them at customercare@nsp.org  {Send e-mail – it is easier}


If you created an account – that’s wrong!  And the only way to be able to get them taken care of is thru Customer Care.  Once you get signed in go to Customer Care (under Member Resources} as there is a plethora of videos and help to get you thru almost any process.


Additionally if our instructors need a new access code have them use this:




This should take care of everyone but if you need my help please let me know.




Thomas L. Hughes

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